Documentation is like sex; when it's good, it's very, very good, and when it's bad, it's better than nothing.
--Dick Brandon
Definition: A Stakeholder is a person (or a group of people) involved in a certain project's implementation: be him/her a decision maker, a technical contributor, a high-importance supplier, a manager, a quality engineer, a tester, an integrator, a customer, etc.
Having a list like this is crucial for time saving when needing an answer, an input, a resource assigned, etc.
The Project's Stakeholders List is not a difficult to mantain document, especially when some directory applications or something similar are available in the organization. When nothing like this is present, then, even Outlook can be very useful - for getting the internal stakeholder's data updated.
When no automated framework is used for the projects documentation, a simple excel file can store all the needed information.
An usual way to get the excel is to perform what they call a "Stakeholder Analysis". Mainly, this consists of executing a couple of steps:
- Identify all the people that affect or are affected by your project (see the definition above)
- For each stakeholder, list the roles he/she has in the project
- For each stakeholder, list the responsibilities he/she has in the project
- For each stakeholder, rate the impact he/she has on your project (this column may be left blank at the beginning of the project and updated when having all the date) - from 1 to 5, for example
- When applicable, for a stakeholder, list the inputs/approaches he/she needs in order to support you more
- Complete the list with the contact details for each of the stakeholder and with the names of his/her manager and his/her replacer
- The most important thing with a list like this is to be sure that all the people listed there know about their roles and responsibilities, so, their acknowledgement is mandatory.
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